These Terms and Conditions govern all purchases made through the website www.weareweirdocats.com, owned by Gaman Factory S.L. By placing an order on our website, you agree to these terms.
1. Company Information
- Business Name: Gaman Factory S.L.
- CIF: B-88151519
- Registered Address: C/ Álava, 3 4ºD, 28921 Alcorcón (Madrid), Spain
- Phone: +34 644 905 251
- Email: hello@weareweirdocats.com
2. Products and Availability
All products shown on the website are subject to availability. As we work with a made-to-order system, production begins after your order is placed. Slight variations in appearance may occur due to lighting or screen settings.
3. Prices and Taxes
All prices are listed in euros (€) and include applicable VAT for orders within the European Union.
For international orders, additional customs duties or import taxes may apply and are the responsibility of the buyer.
4. Order Process
- Select your items and add them to your cart.
- Proceed to checkout and provide shipping and billing details.
- Choose a payment method and confirm your order.
- You will receive an email confirmation with your order details.
5. Payment Methods
We accept secure payments through:
- Credit/debit cards (Visa, MasterCard)
- PayPal
- Other methods as indicated at checkout
All transactions are encrypted and processed through trusted payment gateways.
6. Shipping and Delivery
- Production time: As we use print-on-demand, orders are typically produced within 2–5 business days.
- Delivery time:
- Spain: 1–3 business days after production
- Europe: 4–7 business days
- Rest of the world: 7–15 business days
Delivery times may vary depending on destination and customs.
7. Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
8. Returns and Exchanges
You have 14 calendar days from the date of delivery to request a return or exchange.
To be eligible:
- The item must be unused, unwashed, and in original condition.
- Return shipping is the responsibility of the customer unless the item is defective or incorrect.
Contact us at hello@weareweirdocats.com before returning any item.
We will issue refunds using the original payment method within 7 days after receiving the return.
Note: Custom items or limited drops may be excluded from returns, and this will be clearly stated on the product page.
9. Right of Withdrawal (EU Customers)
According to Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days without giving any reason. To exercise this right, you must contact us via email within the withdrawal period.
10. Customer Service
For any questions, problems with your order, or support requests, you can reach us at:
hello@weareweirdocats.com
+34 644 905 251
We usually respond within 48 business hours.
11. Intellectual Property
All content on this website (designs, images, logos, product descriptions, etc.) is the property of Gaman Factory S.L. and protected under intellectual property laws. Reproduction or use without permission is strictly prohibited.
12. Limitation of Liability
Weirdo Cats is not responsible for delays caused by third-party services, customs clearance, or force majeure events. In any case, liability is limited to the value of the purchased product.
13. Governing Law and Jurisdiction
These Terms and Conditions are governed by Spanish law. Any disputes shall be submitted to the courts of Madrid, Spain, unless otherwise required by applicable consumer law.
Last updated: June 2025